The older I get, the less my body wants to do things like get in and out of a kayak (gracefully). I’ve seen two YAK-A-LAUNCHER™ on the river close to me and was so intrigued I finally bought one. It arrived on time and assembly instructions were easy to follow and well thought out. The only frustration was what seemed like 5 miles of plastic wrap used for padding. I live on a tidal river in Virginia and soon became concerned about rising and falling tides which would leave the YAK-A-LAUNCHER™ either hanging out of the water at low tide or floating under the dock (and being crushed or at least damaged) at high tide.
Another potential problem is waves caused by boat wakes and high winds. A floating dock would be ideal but I have a fixed dock. So I called Al and he was truly interested in helping me with a solution. It’s obvious he wanted to help and stick with it and not just make a sale. He offered a couple of ideas and I was able to solve both problems in ways I never would have thought of. I can once again enjoy my kayak without onlookers laughing at that old man making a fool of himself. I have used the YAK-A-LAUNCHER™ with my canoe and it works well with that too. A quality product and outstanding customer service set Al and his company apart from others. I’m so glad I chose him.